Team

These are the people who will actually do the work.

When we review your code or your Microsoft 365 setup, you will know who did it, and you can pick up the phone to them. We keep the team small on purpose, so that it stays that way.

Photo of Chris

Chris

Technical Director and founder

“I've worked through the internet, the dot-com bubble, web 2.0 and the cloud. Every one was overhyped, and every one became essential. AI will be the same.”

Chris leads technical direction at Elan, covering system design and the hosting, security and support that keep a system running for years. He began his career at IBM in 1988, supporting large business systems, and has seen every major shift in software since. That is why we treat AI as a powerful new tool that still depends on sound engineering.

Chris spent several years as a certified technical trainer for Microsoft, Novell and Citrix, then became Technical Director of an elearning company. There he designed and built a learning management system (software that delivers and tracks online training) used by blue-chip companies. Building systems and explaining them to people are still central to how we work with clients.

Since then he has designed and delivered software for organisations of every size, including national healthcare bodies, pharmaceutical companies, financial services, global logistics firms and small businesses. One example is a service improvement tool used by health trusts across the south of England and recognised at national healthcare awards. The ideas behind it later shaped a separate product: a survey and observation platform for aviation safety. More recently he has led technical work on a platform for real-time music collaboration and teaching over the internet, where audio must stay in sync between players in different places with almost no delay.

Chris also looks after the cloud infrastructure (AWS and Azure) and Microsoft 365 environments many of our clients rely on, acting as their link to best practice, efficiency and security.

On every project, Chris makes sure what we build is sound, secure and still working well long after launch.

  • Technical direction
  • System architecture
  • Cloud (AWS and Azure)
  • Security and compliance
  • Microsoft 365
  • Real-time audio
  • Learning and assessment platforms
Photo of Calum

Calum

Senior engineer and AI specialist

“AI amplifies. Above one, that compounds into something great. Below one, it compounds the other way.”

Calum is at the heart of our AI work with clients. Calum holds a degree in Computer Science and Mathematics from the University of York, and was working with natural language processing (software that makes sense of written language) well before AI tools became everyday, including sentiment analysis for a project producing financial indicators.

Calum has spent several years working hands-on with large language models (the technology behind tools like ChatGPT). That has meant designing and refining prompts, building processes that run (and improve) on their own, and building systems that record how confident people are in an AI's results, then feed that back so the results improve. Recent work includes an AI tagger for a fashion platform. It reads clothing images alongside product page details and tags each item against a fixed set of categories, so clothes can be matched to different body shapes and types.

Before AI, Calum built software across games, mobile apps, websites, advertising platforms and content management systems. That breadth means our AI work gets built into real products rather than left as a demo.

On AI projects, Calum leads the conversation with clients, from the first question through to a working system.

  • LLMs in production
  • Prompt design
  • Human feedback loops
  • Evaluation
  • Natural language processing
  • Image and text AI
  • Full-stack development

Associates

We bring in specialists when a job needs them.

For penetration testing (an authorised, simulated attack on your systems), networks and incident response, we work with specialist associates we know and trust.

They work under our contract and to our standards, and we will tell you before we start who is involved. One of us remains accountable for the whole job from start to finish.

Production Readiness Review

In five days, we will tell you whether it is ready to go live.

The price is fixed before we start, from £1,500. You will receive a short report with a red, amber and green summary, and the ten fixes that matter most, in the order we would tackle them.